At JewelHub, we strive to ensure a seamless and timely delivery experience for all our customers. Please review the following guidelines regarding shipping and delivery:

1. Shipping Address Verification: All orders will be shipped to the address provided during the checkout process. It is imperative to verify and confirm the accuracy of your shipping address before completing your purchase. JewelHub cannot be held responsible for packages sent to incorrect addresses. Therefore, we strongly advise customers to double-check and confirm their shipping information before finalizing their order.

2. Delivery Timelines: Upon successful order confirmation and payment processing, our team endeavors to process and dispatch your order within 1-3 business days. Please note that delivery times may vary based on your location, selected shipping method, and any unforeseen circumstances beyond our control, such as weather conditions or peak seasons.

3. Tracking Orders: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your package in transit and estimate the expected delivery date.

4. International Shipping: For international orders, additional customs duties, taxes, or fees may apply depending on the destination country’s regulations. These charges are beyond JewelHub’s control and are the sole responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing an international order.

5. Delivery Receipt: Upon receiving your order, please ensure someone is available to accept and sign for the delivery. In the event of unavailability, the courier service may leave a notice or attempt re-delivery as per their policies.

6. Shipping Issues: If you encounter any problems or discrepancies with your shipment, please contact our customer service team promptly. We will make every effort to assist and resolve the issue to your satisfaction.

Note: JewelHub reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be reflected on our website accordingly.

For further inquiries or clarifications regarding our shipping and delivery processes, please feel free to reach out to our customer support team.

Thank you for choosing JewelHub!